MORGANTOWN, W.Va. – Morgantown officials are advising ParkMobile users to change account passwords following a recent data breach. Users can go to the ParkMobile app or website to see more information or for questions.
In the coming days ParkMobile plans to communicate with its users through other channels as well.
ParkMobile’s investigation has confirmed basic account information – license plate numbers and, if provided by the user, email addresses and/or phone numbers, and vehicle nicknames – was accessed. In a small percentage of cases, mailing addresses were affected. No credit cards or parking transaction history were accessed, and we do not collect Social Security numbers, driver’s license numbers, or dates of birth.
The Morgantown Parking Authority uses ParkMobile as a convenient payment option in its metered lots and metered parking spaces.