MORGANTOWN, W.Va. – Hope Gas, Inc., has closed on the sale of the Southern Public Service Company (Southern Public). The acquisition of Southern Public adds nearly 6400 new customers across six counties.
This is is the third acquisition for Hope in 2023. The company previously acquired approximately 900 miles of pipelines from Equitrans and Peoples Gas WV which included approximately 400 miles of pipelines.
“Hope Gas continues to grow and provide service to more West Virginian families and businesses,” said Morgan O’Brien, CEO of Hope Gas. “Our investors at Ullico have committed over a billion dollars in investment in West Virginia in just about a year’s time. I welcome our new customers and employees to Hope Gas. We are committed to providing you with operational excellence and the highest level of customer service through all 37 West Virginia counties that we now serve.”
In June 2023, Hope unveiled its new headquarters office in Morgantown, West Virginia.
“Over the last year, Hope Gas has been dedicated to helping create family-sustaining jobs throughout the Mountain State,” continued O’Brien. “As the only utility company with its corporate headquarters in West Virginia, we will continue to dedicate ourselves to providing safe and reliable service to all our customers. And, in January 2024, we will be opening our Customer Contact Center in Morgantown. Soon, all Hope Gas customer service and billing inquiries will be handled right here in West Virginia. Our customer service representative positions are new jobs for the state. This dedicated team is already in place and going through extensive training to best serve our customers starting in January.”
Southern Public customers will be served by the new Hope Gas Customer Contact Center in late 2024. Hope Gas and Southern Public are working together for a seamless transition for customers. It is important to note, Southern Public customers should continue to contact Southern Public to report any billing questions and gas emergencies until the transition is complete. The contact numbers for Southern Public are:
Logan – 304-752-2752
Madison – 304-369-1140
Man – 304-583-9871
Mason – 304-773-5715
Milton – 304-743-3501
Montgomery – 304-442-2311
Main Office – 304-743-1700
Since September of 2022, Hope Gas has created more than 250 family-sustaining jobs in West Virginia, established its corporate headquarters in Morgantown with a state-of-art call center and gas control center, invested in improving the state’s pipeline infrastructure, and increased the number of customers for which it provides service by nearly 17%. Additionally, Hope employs 400 West Virginians in family-sustaining jobs through contractor partnerships for ongoing pipeline replacement efforts.